Delete my account.
This page explains how to request deletion of your account for the Dataphyll Worker app and other Dataphyll software, published by Dataphyll Limited. You can also ask us to delete some of your data without closing your account.
How to request deletion
- 1
Email us
Send an email to [email protected] with the subject “Account deletion request”. Use the button below to pre-fill it.
- 2
Tell us who you are
Include your full name, the email address or phone number you use to sign in to the app, and the employer or orchard you work with (if any).
- 3
Confirm the request
We will reply to confirm the request came from you. Once confirmed, we delete your account within 30 days and email you when it is done.
What we delete
- Your account and sign-in details
- Your profile information, such as name, email address, phone number and photo
- Device identifiers and app settings linked to your account
- Support messages you have sent us
What we may keep, and for how long
- Work records such as hours, harvest and piece-rate data, and pay records. Employers must keep these under New Zealand employment and tax law, usually for up to 7 years. We keep them for your employer for that time, then delete them.
- Records we are required by law to keep, for as long as the law requires.
- Backups. Deleted data can remain in encrypted backups for up to 90 days before those backups are overwritten.
Deleting some data without closing your account
To have specific data removed but keep your account, such as your photo or contact details, email [email protected] and say what you want deleted. The same verification steps and timeframes apply. For more on how we handle personal information, see our privacy policy.